About - Policies

EEO Statement

Virginia Tech's Equal Opportunity/Affirmative Action Statement: www.vt.edu/about/equal-opportunity.html


Privacy Statement

Site: Continuing and Professional Education
URL: www.cpe.vt.edu and affiliated sites

Virginia Tech has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this web site.

Information Automatically Logged
This site uses your IP address to help diagnose problems with our server and to administer our site.

This site records the type of browser you are using in order to determine the best Internet technologies to use in the design of our pages.

This site uses page referrer data - information about the page that linked you to this page - to determine to what extent our page is referenced by other resources on the web.

This data may be used to preserve the integrity of our computing resources.

Personal Information
Personal information collected includes name, title, address, phone number, fax number, email, and other pertinent information for registering participants for conferences and training programs. Credit card information is processed through a secure, third-party vendor.

This information is used to enroll participants, process payments, keep attendance records, and generate participant lists.

Some of your personal information (name, title, address, phone number, fax number, and email address) may be shared with other conference participants.

Past participants who have registered online will be asked to confirm or update their personal information.

Links to Virginia Tech Sites
This site contains links to other Virginia Tech pages. The privacy practices of other pages may vary with the purposes of the page. Consult the privacy statement on each page.

Links to External Sites
This site contains links to other sites. Virginia Tech is not responsible for the privacy practices or the content of such web sites.

Cookies
This site uses cookies for session management. See the Session Management section for more information about how cookies are used.

Session Management
This site uses cookies to maintain a continuous user session.

The hidden form elements contain a unique ID that identifies your browser session. This ID is in no way associated with your machine or you individually.

The session information used by this site is deleted when your browser is closed.

Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Log file access is restricted to system administrators while stored on the server. Log files are rotated regularly and archived in a secure location.

User and password information is encrypted before it is transmitted across the network.

Users should also consult Virginia Tech's policy on Acceptable Use.

Virginia Tech complies with all statutory and legal requirements with respect to access to information.

Contact Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact Scott Farmer at sdf@vt.edu.


Refund and Cancellation Policy

Requests for refunds will be honored when received 14 calendar days prior to the first day of the program. A minimum $25 administrative fee will be deducted from all refunds. Actual fees are higher for most programs, therefore, please refer to the program website or confirmation letter for the actual cancellation fee. All refund requests should be made in writing or by initiating a drop request through the student portal in our online registration system. As an alternative to a refund, you may send a substitute at no additional cost. Please contact us at 540-231-5182 or e-mail cpeinfo@vt.edu to request a substitution. Please note: refunds will not be issued for no-shows or for cancellations received on or after the program start date.

All refunds are issued in the same manner in which payment was made and only to the original payor. For example, payments made by credit card will be refunded to the original credit card account.

In the unlikely event that a program is cancelled or postponed due to insufficient enrollments or unforeseen circumstances, the university will fully refund registration fees but will not be held responsible for any other expenses, including cancellation or change fees assessed by airlines, hotels, travel agencies, or other organizations.

For weather or disaster-related program cancellation or postponement information, please call (540) 231-9489.


Continuing Educational Unit Guidelines

One Continuing Education Unit (CEU) is defined by the International Association for Continuing Education and Training as 10 contact hours of educational experience in an organized setting under qualified instruction. These units generally do not apply as college credit, but may be used for professional certification or licensure depending on the program.

Continuing and Professional Education (CPE) is responsible for awarding Continuing Education Units (CEUs) and other professional designations. CPE awards CEUs for select programs offered by an administrative or academic unit of the university and co-sponsored by Continuing and Professional Education. CPE faculty may act as an advocate for external organizations to identify appropriate Virginia Tech faculty for sponsorship consideration. CPE faculty may serve as the academic sponsor of a proposed program and present the project to the program review team.

The minimal requirements in compliance with the International Association for Continuing Education and Training and Virginia Tech Internal Audit's guidelines are listed below. Please note that items 1, 2, 3, and 5 must be submitted to Continuing and Professional Education prior to the start of the program. Items 4 and 7 must be submitted immediately following the program.

  1. An abstract or description of the course learning objectives.
  2. A copy of the program schedule or syllabus with the agenda and times of actual instruction. This will be used to calculate the number of CEUs granted.
  3. A biography of each instructor describing his or her qualifications to teach the course. This should be one page or less.
  4. Copies of course evaluations upon completion of the program.
  5. Registration forms, or the following information for each person:
    • Name
    • Company/Affiliation
    • Preferred Mailing Address
    • Phone Number
    • E-Mail Address (optional)
  6. Continuing education units must be awarded to all participants who successfully complete an approved learning program. A per-person fee will be assessed for each individual who enrolls in the class whether or not they wish to receive unit credit and/or a certificate.
  7. Proof of participant attendance. The following are acceptable:
    1. Sign-in sheet for all participants completing the course
    2. Instructor attendance roster