Participants will learn about the fundamental issues facing supervision in public works occupations with an emphasis on ethical leadership. 

Topic areas covered are: 

  • An introduction to Public Works Process 
  • Basic organizational design 
  • Dealing with internal and external customers 
  • Understanding of line-staff roles and relationships 
  • Selecting and training new employees 
  • Managing problem employees 
  • Workplace safety 
  • Managing workplace stress 
  • Effective crew scheduling 
  • Time management 
  • Delegation and motivation of employees 

Applies Towards the Following Certificates

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