100403 - Mid-Atlantic Public Works Certificate - Session I

Overview

Session 1: Introduction to Supervision

Participants will learn about the fundamental issues facing supervision in public works occupations with an emphasis on ethical leadership. 

Topic areas covered are: 

• An introduction to Public Works Process 
• Basic organizational design 
• Dealing with internal and external customers 
• Understanding of line-staff roles and relationships 
• Selecting and training new employees 
• Managing problem employees 
• Workplace safety 
• Managing workplace stress 
• Effective crew scheduling 
• Time management 
• Delegation and motivation of employees 

Applies Towards the Following Certificates/Programs

• Mid-Atlantic Public Works Institute (MPWI) - Certificate of Completion : Session I