• Does your business struggle with continuous improvement? Are you looking for tools and methods to improve morale, improve processes, increase quality and drive out costs? The Introduction to Continuous Improvement Methods certificate course covers Six Sigma, Lean and Process Improvement methodologies and explores how these approaches complement one another. 
  • Participants will learn about the Purpose, Process and People aspects of continuous improvement tools and approaches, about methods to look for process defects and about tools for improving teamwork.
  • Several non-statistical tools will be taught in enough detail that participants can begin to apply them in their work. 
  • This program is targeted for both associates and managers who have an interest in applying continuous improvement to their daily work.


March 14, 2023 - Session 1:

  • Introduction to Continuous Improvement
  • The Business Case for Improvement
  • Voice of the Customer
  • Introduction to Six Sigma

March 16, 2023 - Session 2:

  • Introduction to Lean
  • Combining Six Sigma and Lean - benefits and advantages
  • Lean Six Sigma Tools

March 21, 2023 - Session 3:

  • Introduction to Business Process Management
  • BPM tools

March 23, 2023 - Session 4:

  • Company culture and continuous improvement
  • Team development
  • Review and take-aways
Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
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