100556 - Employee Commitment & Engagement in Our New Normal

Overview

There are many factors that impact an employee’s commitment to the organization and engagement in their work. When managers focus on these elements, employees excel. In turn, the organization will be more productive and better accomplish its goals. Additionally, as organizations move beyond COVID-19, managers need to consider the impact that the pandemic had on its employees as well as new expectations employees might have for flexibility. Managers who have only worked with full-time, in-person employees may now struggle to engage workers in hybrid work structures going forward. This workshop will explore these elements and more to help managers lead their organizations to success.

Key questions addressed: What elements of employee commitment and engagement should managers focus on? What influence did the pandemic have on the workforce
and how might that impact the organization? What can managers do to improve employee engagement post-pandemic? How can managers monitor employee
engagement over time to strengthen their employees’ commitment to the organization’s success?

Meet Your Instructors:
Charity Boyette, TSP Founding Partner, has more than two decades of experience in managing teams and programs, with a particular focus in team leadership, engagement, and development. She currently is an administrator at Virginia Polytechnic Institute and State University, where she is also pursuing a doctorate in Public Administration. From 2009-2018, she was a management-focused Foreign Service Officer with the U.S. Department of State who served overseas tours in Nigeria, Poland, and Belgium, as well as assignments in Washington, DC, including two years on Secretary of State Kerry’s travel team. Prior to her federal service, Charity worked in leadership development, operations, and finance in the U.S. defense industry. She holds an MBA, with a focus in strategic development, from the Mason School of Business at the College of William & Mary and a bachelor’s in business administration from Averett
University in Virginia.

Kimberly A. Carlson (Ph.D.), TSP Founding Partner, is currently an Associate Professor of Practice in Management and the Director of the Business Leadership Center in the Pamplin College of Business at
Virginia Tech. Through this work she provides leadership development opportunities for undergraduate students, and other organizations on a consulting basis. Previously, Kimberly served as adjunct faculty for the Center for Public Administration and Policy and the Political Science Department, and as Assistant Director of Presidential Global Scholars, a semester abroad program, and Fulbright Program Adviser in University Honors at Virginia Tech. Before joining academia, she worked for a variety of nonprofit organizations in Oklahoma City, OK and Pensacola, FL. She holds a B.S. in psychology and B.A. in theatre from Virginia Tech, an MSW in clinical social work from Florida State University, and a Ph.D.
in public administration and public affairs, with a focus on nonprofit and non-governmental management, from Virginia Tech. Her teaching and research experiences include leadership, organizational and workforce development in national and local organizations, governments, and universities. Particularly, her dissertation research was focused on succession planning processes in university-wide research institutes in public, doctoral universities with very high research activity.